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1. Managing Collaboration Cultural Barriers; Enabling Action Oriented BI for CRM and Competitive Intelligence « Cyril on Business Intelligence - October 26, 2006

[…] In previous blog posts I’ve opined on the cultural barriers to effective BI in these and other application areas where decision making depends on information about the future probabilities, rather than historical fact.  I proposed a “Top Ten” set of reasons why routine collaboration on these issues is difficult to instill in the professional employee’s mind.    […]

2. Boardroom BI – It’s Different from Executives’ Corporate Performance Reporting « Cyril on Business Intelligence - November 7, 2006

[…] Risk identification takes up much of the independent director’s mind-space.  Downside protection for the enterprise, and its shareholders, is a major preoccupation.  Regular readers will know that I believe soft information sources are the critical resource for identifying potential problems, be it competitive intelligence, customer relationships or almost any form of risk.  Any complete boardroom BI specification will focus heavily on risk, and this must include marshalling the soft (tacit) information resources.    […]

3. Knowledge is Power - But Only Sometimes in BI « Cyril on Business Intelligence - December 2, 2006

[…] A second theme of mine is the need to recognize that there are three types of BI related knowledge available, or being created, in a business enterprise (Independent; Qualification and Reference).  They have different power attributes, and require different treatment in the sharing context.  I’ve discussed these in some detail in an earlier post.  […]

4. davidvogt - February 3, 2007

Your article is very informative and helped me further.

Thanks, David

5. Unstructured Information in BI - Only for Spooks? What about Business Analysts? « Cyril on Business Intelligence - July 30, 2007

[…] wrote last year detailing some of my research in the 90s on the subject of “hard” and “soft” information, […]


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